Saturday, January 14, 2012

Dear Customer. . part two.

Hello dear customer.

I know it has been awhile since we have talked, but I feel that there is another topic we really need to discuss.  It is one near and dear to my heart.  It involves company policies.  It could be a return policy, a sale policy, a policy regarding lay-a-ways.  Stores have them.  It's what keeps things consistent and fair.  It's what helps keep stores in business.  It is not just about the store though.  You too play an important part in the store policy schema.  

Now I do know that you are busy, dear customer, what with fantasy football and pintrest taking up so much of your day, but I feel I would be remiss if I did not do my small part to help you understand your role.  To makes things easy, and fun I have put together this little flow chart.  Hope it helps.

Click to embiggen